Help centre

Getting started

• Your first matchOpen Superkrass, pick a boss, play your first duel. You'll be in within two minutes.
• ControlsJoystick, attack, Dash and Ulti. What each button does and how to use them well.
• Keeping or losing cardsHow boss cards work, when you lose a card and how to get new ones.
• BoostersWhat boosters are, how to equip and use them and why you shouldn't waste them.

Progress and rewards

• League & seasonsHow the league works in Superkrass. Collect trophies, climb the ranks, grab prizes every week.
• Boombox & Lucky SpinWhat's inside the Boombox, when you get one and how the daily Lucky Spin wheel works.
• Konfetti & BlitzeThe two currencies in Superkrass. What you need Konfetti for, what Blitze are and which one costs real money.
• Duel with friendsChallenge a friend with a link. Free, no Konfetti needed, and your friend doesn't have to sign up.

Account

• Guest account & player IDHow your guest account works, where to find your player ID and how to stop your progress from getting lost.
• Sign in with Google or Apple (coming soon)Sign-in with Google and Apple is on the way. What it will do and how to keep your progress safe until then.
• Progress gone?Your save is suddenly empty? Try these steps first, then contact support with your player ID.

Buying

• Buying BlitzeHow buying Blitze works in the browser and in the app, where to find your receipt and what to do if nothing arrives.
• Refunds & supportHow to reach us, what to include and how refunds work in the browser and in the apps.

For creators

• Connect TikTok LIVEFor creators. How to connect your TikTok LIVE to Superkrass, test the connection and get the game on screen.
• Your own bossFor creators. How your photos become a playable boss in Superkrass and what you need to send us.

Still stuck?

Email us and include your player ID. You'll find it in the game by tapping your profile picture in the top left.